The SimplyHome System

The SimplyHome System Product Photo

Introducing Our Newest Version of the SimplyHome System — Revolutionizing the way you care.

Full of features that help you live independently and stay connected, the SimplyHome System utilizes sensors and other custom components to address concerns about cooking safety, falls, medication compliance, sleep patterns, wandering and elopement, aging in place, and more. (See all Concerns Addressed)

The SimplyHome System proactively alerts caregivers and loved ones of changes in behavioral patterns. Text, email, and phone alerts can be tailored to the outcomes desired by the client and the caregiver. Sensor activity is logged on our secure, password-protected website, where caregivers can gain insight about daily living patterns or health-related data.

  • Communicates with door sensors, motion sensors, panic pendants, bed and chair sensors, and stove sensors to observe or prompt activities of daily living
  • Provides real-time notifications and insights to caregivers, with the option of a 24/7 Response Center
  • Functions with our Responder App for caregivers and service providers
  • Utilizes Wi-Fi or a cellular connection
  • Installs easily (plugs in) and is portable


Pricing

Purchase: $599.95 - $1,450.00

Monthly Services Fee: $64.95 - $114.95

How It Works

Proactive Tools for Independent Living

  • Custom verbal prompts to cue activities of daily living
  • Stove, door, and motion sensors
  • Chair and bed pad pressure sensors
  • Panic pendants / staff response pendants
  • Water sensors (for flooding risks) and incontinence pads
  • Smoke detectors and heat detectors

Get Real-Time Alerts When A Response Is Needed

  • Text, email, and phone notifications available
  • 24/7 Response Center option
  • Audible announcements and reminders in the home
  • Strobe lighting for visual alerts

Gather Insight and Predict Trends

  • Website portal records sensor-based data
  • SimplyHome Responder App allows staff to keep track of scheduling and tasks

Specifications

What's in the box?

Internet Option:

  • SimplyHome Base Unit
  • Product instructions
  • Login details to website portal
  • Custom sensors

Cellular Option*:

  • SimplyHome Base Unit
  • Cloudgate modem (depending on preferences)
  • Login details to website portal
  • Custom sensors

Prior to recommending this option, a SimplyHome Customer Service Representative will check to ensure you qualify for cellular service

Requirements

  • Broadband internet connection
  • To access the app, an Android or iPhone 5 or greater is required

General FAQ

Does the SimplyHome System require an internet connection?

No, we also have a cellular option available if you do not have an internet connection. A SimplyHome representative can confirm if your cellular coverage is sufficient.

Who responds to the notifications?

Responders to the notifications vary from customer to customer. We always offer a Response Center service to be the first responder for all of our systems. Neighbors, family members and caregivers can also be the first point of contact as a responder. The notifications can go out as an email, a text message, or an automated phone call and can go out to as many people as you would like and in any order. They could also go out to three people at one time, for example.

How do I set up notifications for my system and who is responsible for that?

Rule setting is how you specify the activities you want your SimplyHome System to track and record and how/who you want to be notified if there is a problem or unplanned event. We set up rules based on the needs indicated by the initial assessment. Each rule is completely customized. Some examples: "If the back door is open after 10 p.m., send an email to [Family Member A] and a text message to [Caregiver B]." "If Grandma gets out of bed and leaves the house before taking her medications, call [Family Member A]." "If the stove top is left on for more than 1 hour, call [Family Member B]." "If the living room window is open after 7 p.m., send a text message to [Caregiver A]." All rules and notifications can be easily changed by SimplyHome staff. You can also view a log of recent activities via our password-protected website: "Grandma accessed her medicine at 9 a.m."

Do your stove sensors detect heat?

No, they detect whether the stove is turned on or off.

Do your stove sensors work on every stove?

Our stove sensors only work on electric and induction stoves.

Do you use cameras?

Yes. We often find after a detailed assessment that a customer's needs and priorities can be met through the use of our sensors and detailed notification setup. Cameras can be a helpful tool when used at entry ways to send picture text messages or emails to loved ones concerned about intruders.

Some systems I have seen offer a connection to a central station or Response Center. Does SimplyHome offer this capability as well?

Yes. Certain notifications can be directed to a Response Center, while others will be directed to designated caregivers. Notifications can be programmed to go to one or more phones, a personal computer and/or handheld device. A central station is a Response Center to which emergency notifications (or alerts) can be sent. We provide a constant connection between our clients and a central station fully staffed by trained professionals. Caregivers and residents can decide together how the SimplyHome System will send notifications, and to whom. The SimplyHome System allows you to tailor these supports to fit your needs.

What makes SimplyHome different from other in-home support systems?

SimplyHome is different in that we offer a wide range of personalized solutions for individuals and caregivers. The comprehensive SimplyHome System improves quality of life for you and your loved ones through the latest and most adaptive assistive technology. Our advanced trending reports and ongoing assessments help to ensure that your system continues to meet your needs as they change over time. Standout features include: built-in cell connectivity, wireless installation, portability, custom rule-setting, instant notifications to caregivers and loved ones, and 24/7 Response Center support.

Can the SimplyHome System be relocated if I move?

Yes. The system can be relocated. We do charge an uninstall and reinstall fee. If the system is going to be used for a different person that has different needs, we also charge a programming fee.

What about privacy?

We understand your concern. Any time we talk about assistive technology supports in caregiving, it is important to find a balance between necessary observation and intrusive behavior. We believe the solutions offered by SimplyHome are the least intrusive options available. The constant presence of homecare workers or live-in caregivers allows elderly or disabled residents much less privacy. Our products and services are designed to allow individuals to live with maximum independence. To us, this is the ultimate in supportive and non-intrusive care.

What happens if I decide I no longer need my SimplyHome System? What if I want to upgrade my system to include more safety features?

We understand that needs may change at any time. Unlike other companies in the emergency alert field, we don't have any annual contracts. We believe you should only pay for what you need. If you no longer need a SimplyHome subscription, you can cancel the next month's payment immediately. What happens more often, however, is that families and caregivers initially purchase our Personal Emergency Response System for basic support and later decide that they want the expanded capabilities of our other offerings. If this happens, we can help you upgrade at any time. SimplyHome is unique in that all levels of care can be supported by our systems. We are always available to help customize a solution to your individual requirements.

Can you assist with the set-up?

Absolutely. We know the idea of new technology can be intimidating. Although installation of all our systems is simple and straightforward, some customers still request help. SimplyHome has partners all over the U.S. to assist with installs. For this reason, we are equipped to install technology anywhere in the country.

I live in an area with poor cellular reception. Will the SimplyHome System work?

A SimplyHome representative can confirm if your cellular coverage is sufficient. If it is not, our systems can also work off of a broadband internet connection.

What happens if the power goes out?

Should a system lose connection with our servers for more than 5 minutes, your system administrator will be notified immediately. Also, each system contains a battery backup and has built-in memory. If you lose power or your internet connection, your system will still operate and store events locally until the connection is reestablished. You can also Check Online to ensure the unit is still connected properly.

Is private pay my only option?

No. While private pay is always an option, our technology is also covered through long-term care insurance, Medicaid (differs from state to state), and charitable programs or grants, such as the No Place Like Home program. See our Funding page for more details.

Can I ever change my rules and alerts?

Yes. We work with our families to come up with the most accurate and custom rules for each individual’s system. This process usually takes a few weeks and requires no additional fee. After you are comfortable with the rules in place, if any activities of daily living change, we are happy to change rules to complement that. Upon request, SimplyHome staff can change the alerts. Change requests must be submitted in writing by emailing help@simply-home.com. The system must be connected cellularly or through the internet to allow for remote programming to occur.