SimplyHome Privacy Policy

Protecting your private information is our priority. This statement of Privacy applies to SimplyHome, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to SimplyHome, LLC or SimplyHome include www.simply-home.com, www.simplyhomeapp.com, and all SimplyHome mobile apps. The SimplyHome customer portal and mobile apps give access to your SimplyHome system. By using any of the SimplyHome websites or mobile apps, you consent to the data practices described in this statement.

Collection of Your Personal Information

SimplyHome may collect personally identifiable information, such as your name, phone number, address, email address, or other information. This information is used to identify and service your SimplyHome system. Also, we may gather additional personal or non-personal information in the future.

Information about your computer, mobile device, or tablet hardware and software may be automatically collected by SimplyHome. This information may include, but is not limited to, the following: IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the SimplyHome service, to maintain quality of service, and provide general statistics to the use of the SimplyHome website and mobile apps.

Use of Your Personal Information

SimplyHome collects and uses your personal information to operate its website(s), mobile apps, and to deliver the services you have requested.

SimplyHome may also use your personally identifiable information to inform you of other products or services available from SimplyHome and its affiliates. SimplyHome may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

SimplyHome does NOT sell, rent or lease its customer lists to third parties.

SimplyHome may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail address, name, address, telephone number) is not transferred to the third party. SimplyHome may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SimplyHome, and they are required to maintain the confidentiality of your information.

SimplyHome may keep track of the websites and pages our users visit within our domains, in order to determine what SimplyHome services are the most popular and to make improvements to our sites. This data may be used to deliver customized content within the SimplyHome websites to customers whose behavior indicates that they are interested in a particular subject area.

SimplyHome will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with the legal process served on SimplyHome, websites, or mobile apps; (b) protect and defend the rights or property of SimplyHome; and, (c) act under exigent circumstances to protect the personal safety of users of SimplyHome, or the public.

Use of Cookies

The SimplyHome sites may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SimplyHome pages, or register with the SimplyHome websites or services, a cookie helps SimplyHome recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, etc. When you return to the same SimplyHome site, the information you previously provided can be retrieved, so you can easily use the SimplyHome features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SimplyHome services or websites you visit.

Security of Your Personal Information

When logged into the SimplyHome customer portal or apps, all pages are protected through the use of encryption, such as Secure Sockets Layer (SSL) protocol. Such protection and verification is supplied by a third party, and confirms that every page visited authenticated.

Children Under Thirteen (13)

SimplyHome does not knowingly collect personally identifiable information from children under the age of thirteen (13). If you are under the age of thirteen, you must ask your parent or guardian for permission and obtain approval from SimplyHome prior to using the website or the app.

Opt-Out & Unsubscribe

SimplyHome respects your privacy and gives you an opportunity to opt-out of receiving announcements of certain information. Users may opt out of receiving any or all SimplyHome communications by contacting us at:

Changes to this statement

SimplyHome will occasionally update this Statement of Privacy to reflect company and customer feedback. SimplyHome encourages you to periodically review this Statement to be informed of how SimplyHome is protecting your information.

Contact Information

SimplyHome welcomes your questions and comments regarding the statement of Privacy. If you believe that SimplyHome has not adhered to this Statement, please contact SimplyHome at:

SimplyHome, LLC

P.O. Box 1155

Arden, NC 28704

Email: support@simply-home.com

Phone: 877-684-3581

 

Effective as of January 1, 2015.