FAQ Icon with Question Mark

Troubleshooting & FAQ

Our Troubleshooting/FAQ page has solutions to frequently asked questions as well as instructions on how to reset and troubleshoot SimplyHome devices. Check out our YouTube channel for Tech Tip Videos.

Help Ticket Icon - paper with lines

Open a Help Ticket

We’re here to help. If you need tech support or help from customer service, please fill out a help ticket. Once you submit this form, a SimplyHome representative will reach out to you within 48 business hours. Non-emergency requests will be responded to during normal business hours. For emergency requests (such as system failures) after hours, please call the toll-free phone number below.

Phone call icon - paper with lines

Give Us a Call

(877) 684-3581 Toll-Free
(888) 684-3581 Technical Support

Go to Contact Us page.