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Troubleshooting & FAQ

Our Troubleshooting/FAQ page has solutions to frequently asked questions as well as instructions on how to reset and troubleshoot SimplyHome devices. Check out our YouTube channel for Tech Tip Videos.


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Open a Help Ticket

We’re here to help. If you need tech support or help from customer service, please fill out a help ticket. Once you submit this form, a SimplyHome representative will reach out to you within 48 business hours. Non-emergency requests will be responded to during normal business hours. For emergency requests (such as system failures) after hours, please call the toll-free phone number below.


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Give Us a Call

(877) 684-3581 Toll-Free
(888) 684-3581 Technical Support

Go to Contact Us page.