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Troubleshooting & FAQ

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Looking for answers? Type your question into the search bar, or select your SimplyHome device below. For more tech tips, check out our Tech Tip Videos.


The Responder App and Check-In Service

FAQ: Check-in Service and Responder App


Environmental Controls Tablet

FAQ: Environmental Controls


Automated Medication Dispenser

FAQ: Medication Dispenser


PERS Unit

FAQ: Personal Emergency Response System


Ring Video Doorbell

FAQ: Ring Video Doorbell & Other Products


FAQ: SimplyHome System


Need more tech support? Open a help ticket.

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