Telehealth

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Proactively manage your health

Telehealth promotes proactive management of chronic health conditions. Daily wellness readings are documented and recorded through a variety of tools, which monitor conditions such as diabetes, hypertension, and congestive heart failure.

Our Telehealth plug-and-play system includes a base unit that is connected (via Bluetooth or USB cord) to monitoring tools such as blood pressure cuffs, pulse oximeters, glucometers, spirometers, and weight scales.

Authorized caregivers can access a secure, HIPAA-compliant web portal with patient readings in real-time, and receive immediate notifications if the health readings are high, abnormal, or have not been taken.

Key Features

  • Online portal with real-time wellness readings
  • Real-time alerts notifications via text message or email
  • Secure messaging capabilities within the web portal
  • Response Center option
  • Custom survey option via web portal (to collect qualitative information from clients and reduce rehospitalizations)
  • Enlargeable text on wellness devices to ensure accessibility

Contact SimplyHome for more details on pricing and on other conditions that can be monitored.



Pricing

Down payment (buy down) Option

Down payment includes 2 years of service with the option to purchase after the 2 year period. This offers a lower monthly rate to the patient. Ideal for purchases funded through grants so that if the patient wishes to continue utilizing technology after the grant funds have been exhausted, they will have the lower recurring monthly fees.

Lease-only Option

Higher monthly fees, but no downpayment.

Contact SimplyHome for more details on pricing and on other conditions that can be monitored

Specifications

What’s in the box?

Kits are pre-configured for three specification types:

Diabetes

  • 2Net Hub
  • Weight scale
  • Glucometer
  • Login details to web portal and product instructions

Hypertension

  • 2Net Hub
  • Blood pressure
  • Login details to web portal and product instructions

Congestive Heart Failure

  • 2Net Hub
  • Weight Scale
  • Blood pressure
  • Login details to web portal and product instructions

Requirements

  • AT&T 3G or greater coverage
  • Power outlet

General FAQ

Who do we consider for Telehealth?

Individuals interested in remote monitoring of blood sugar, blood pressure, heart rate, and weight. Individuals with congestive heart failure, diabetes, and/or hypertension.

Who monitors the vital signs?

All vital sign readings are recorded into the secure web portal. Care staff and providers or family members can be provided access to the web portal to monitor vital sign readings in real-time. With the addition of our Response Center Service option, vital sign readings are monitored by highly trained personnel who are able to help triage patient readings and provide the necessary follow up to the patient's care teams. Without this service option, it is the responsibility of the family and/or care team to monitor the patient's readings.

Can I receive customized alerts regarding vital signs?

Email and text alerts can be sent to individuals if the client’s readings are outside the specified range. Text messages can be sent directly from the web portal. Messages can also be received within the web portal.

Can multiple individuals use the same kit?

No. We issue one kit per person to differentiate between readings on the website.

Can we remove the equipment from the home?

We recommend it remain near the 2Net Hub, so that it can record the data. However, you could move the 2Net Hub with you if you need to move the kit outside of the home for the day, etc. We recommend staying within a 300ft - 400ft radius of the 2Net Hub when taking a wellness reading.

Do I have to use the Response Center Service?

No. The Response Center Service is optional. It’s intended for those who do not have 24/7 responders available.

How long does it take for readings from my glucometer to upload to the web site?

Once you have tested and posted the readings from your MyGlucoHealth Meter to the Portal, your results should be posted immediately. The upload process may take from one to three minutes depending on the number of records stored.

Can I use the blood pressure device I already own with the 2Net Hub?

No. The 2Net Hub is only compatible with the SimplyHome Telehealth blood pressure device.

Can different providers be assigned on the website to the same patient?

Yes. Multiple individuals can login and view the individual’s data.

How often can I change or update parameters?

Parameters can be changed as necessary by emailing the details of your request to help@simply-home.com. We will open a help ticket and route your concern to the appropriate team, who will then reach out to you.

Is Telehealth HIPAA compliant?

The web portal itself is both secure and HIPPA compliant. In addition, all alert notifications are compliant with HIPPA standards.

Can I use other test strips with my glucometer?

The MyGlucoHealth Meter is designed specifically to work with the MyGlucoHealth Test Strips. Strips from other meters will not work with this device.

Can my glucometer communicate with devices other than my PC or Cell Phone such as insulin pump software?

The MyGlucoHealth meter is capable of transmitting blood glucose results to the MyGlucoHealth website using Bluetooth-enabled 2Net Hub or direct USB connection only. No other devices should be connected to the meter.