We're Here to Help
Troubleshooting & FAQ
Looking for answers?
Our Product Help Page (Troubleshooting & FAQ) has solutions for current clients.
You can also find Tech Tip Videos on SimplyHome’s YouTube channel.
Open a Help Ticket
If you are an existing customer and need assistance, please fill out a help ticket:
Once you submit this form, a help ticket will be created and a SimplyHome representative will reach out to you within 48 business hours. Non-emergency requests will be responded to during normal business hours. For emergency requests (such as system failures) after hours, please call the toll-free phone number below.
Give Us a Call
(877) 684-3581 Toll-Free
(888) 684-3581 Technical Support